Welcome to Our Clinic

Our mission is to provide the highest standard of patient care whilst incorporating a holistic approach toward diagnosis and management of illness.

We are committed to promoting health, wellbeing and disease prevention to all patients. We do not discriminate in the provision of excellent care and aim to treat all patients with dignity and respect.

Opening hours

Visit us today

  • 830 - 1730
  • 900 - 1200

OR

  • (03) 5141 1889
  • Get in touch

    Quick facts about our clinic

    See what we provide for your health

    Certified doctors

    Professional medical practitioners with the experience and qualifications for comprehensive care

    Appointments

    We allocate 15 minutes for each appointment, if you require a longer appointment please let our friendly reception staff know.

    Patients history

    We pride ourselves on knowing your full medical history so we can serve you better.

    All Hours Service

    No matter when you need our help we can be there. Just call our after hour line on (03) 5141 1889

    Do you want to visit our clinic? Book an appointment!

    Johnson Street Clinic Privacy Policy

    Johnson Street Clinic complies with the Health Privacy Principals as set out in the Health Records Act (Vic) 2001 and the National Privacy Principals as set out in the Privacy Act 1988. Please see our policy on how we manage information about you and how you may access that information by clicking the link

    Communication Policy

    Click below to view Johnson Street Clinic's communication policy


    Results, Reports and Clinical Correspondence Policy

    Click below to see our policy and procedure on all communication and correspondence with Johnson Street Clinic


    Feedback and Complaints

    Customer satisfaction is important to us, so occasionally we will ask you to complete a short, confidential questionnaire. We have a suggestion box in our waiting room for your use to write your suggestions down. Please do not hesitate to tell us at any time if you are unhappy (or happy) and how our Practice could be improved

    If we do not resolve your complaint satisfactorily, please contact the

    Health Complaints Commissioner Phone: 1300 582 113 or hcc@hcc.vic.gov.au


    Billing

    Fees:

    Fees are based on A.M.A. recommended fees. We ask that accounts be settled at the time of consultation.  For your convenience, EFTPOS is available, we also accept cash or cheque. Patients are responsible for all legal costs incurred in the recovery of bad debts.

    If you have an account query or require advice on medical fees, please contact our Practice Manager.

    Bulk-Billing

    We currently bulk bill most consultations who are a full pension holder and DVA beneficiaries. Routine childhood immunizations are bulk billed. Holders of health care cards are not routinely bulk billed.